GUARDIAN Managed Network Support IT Services

Let Deerwood Technologies be your IT department

Whether you’re large or small, have an internal tech staff or need a full-fledged, outsourced IT department, Deerwood Technologies is ready to serve as your IT solutions provider. With Deerwood Technologies as your partner, you’ll easily access your mission-critical data from virtually any device or application within your organization, reduce costs and improve your overall efficiency. Our GUARDIAN services offer you flexibility and allow you to choose scalable solutions that best support your organization’s individual goals, current capabilities and future growth initiatives.With Deerwood Technologies’ GUARDIAN Managed Security Services, our clients get enterprise-grade business protection at an SMB price. When you take a proactive approach to cybersecurity, you decrease the likelihood of your organization being successfully targeted by hackers.

What You Get with GUARDIAN IT Services

We can work with your team to build a unique solution in the following areas

Customizable service levels

Customizable service levels

Customizable levels of service. One size does not fit all – even for managed IT services. Because we recognize that every organization’s needs are different, we build a managed IT service that’s specific to your business instead of trying to make you fit our model.

Consistent communication

Consistent communication

Client service is the focus of everything we do, and we recognize that a big part of that is communication. With GUARDIAN Managed Network Support, you’ll always have a constant line of communication with our experts.

Proactive support

Proactive support

An ounce of prevention is worth a pound of cure. Rather than reacting to problems that happen on your network, we work to prevent them. Our advanced monitoring, proactive software systems patch management and critical vendor security udpate availability keep cyber threats at bay. We offer recommendations to help you achieve your strategic goals and keep your network running smoothly.

24/7 monitoring & helpdesk

24/7 monitoring & helpdesk

We employ tried, tested and true industry processes and tools to continuously monitor your network and ensure the availability of your devices and services. We conduct scans for errors/exceptions, thresholds and performance utilization, as well as basic incident management for events that generate alerts.

Tailored reporting

Tailored reporting

All monitoring data is available through a web‐based reporting engine. Our Minnesota-based help desk is available 24/7 for critical issues and during office hours to field support tickets, provide quick responses and immediately focus on emergency incidents.

Managed IT Solutions with Built-In Compliance

Compliance is increasingly important to businesses, but not all managed services providers are capable of delivering compliant IT solutions or understanding the complexities of compliance requirements that financial organizations, retail businesses, insurance companies and medical practices must adhere to and manage.

We leverage our extensive experience managing FINRA, PCI/DSS, HIPPA and other compliance requirements to your advantage. Our solutions are designed to classify data so regulations are met and policies are enforced based on controls. Clients in industries like healthcare, insurance, retail and finance rely on us to maintain their compliance and assist with reporting.

We’re a Local Managed IT Services Leader

We’re based in Deerwood, MN, and proud to serve clients throughout the region. We work with organizations across the upper Midwest, in the Mpls/St. Paul metro area, outstate Minnesota and right here at home in Brainerd, Aitkin and the Cuyuna Lakes region. Our experienced team is fully staffed with engineers and project managers ready to proactively and reliably manage your IT.